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Go to Fulfillment Settings → Pickup Settings to control how customers collect orders in person.

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Enable or disable pickup

At the top of the page, toggle Offering Pickups on or off. Turning this off removes pickup as an option at checkout for all customers.

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Your default pickup location

Your default pickup location is the address customers are directed to when they choose pickup — usually your restaurant’s main address. It’s always shown as a card under Active Locations, even before you’ve filled anything in (it just reads “No address set” until you do). Tap Edit on the card to set or update:
  • Location Name
  • Address
  • Pickup Instructions (optional) — free text, e.g. “Park in the designated pickup bay and text us.”
  • Operating Hours — per-day open/close times, or mark a day Closed. Time options run from 4:00 AM to 3:00 AM the next day, in 60-minute increments.
Pickup hours are stored separately from your delivery hours. A customer can be allowed to pick up on days you don’t offer delivery.

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Multiple locations (agrifood/store only)

Restaurants are limited to a single pickup location. If you’re not a restaurant, a Multiple Locations toggle appears — turn it on to reveal an Add Location button, letting you add and manage additional pickup addresses beyond your default one, each with its own hours and instructions.

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Saving changes

Tap Save Settings at the top of the page for the Offering Pickups and Multiple Locations toggles. Location details (name, address, instructions, hours) save separately — tap Save Location inside that location’s edit window.