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Catering is a separate order type from your regular menu or storefront orders — available to both restaurants and agrifood/store vendors. It’s built for larger, planned orders: a guest count, dietary notes, an event date, and (unlike every other order type on Local Pass) the option to invoice the customer instead of charging them immediately.
Catering orders don’t appear on your regular live-orders board — they’re managed entirely from this page, under Orders → Catering.

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Two tabs: Orders and Menu

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Orders

A table of every catering order, split into Upcoming and Past (by event date — orders with no date set are always shown as upcoming rather than hidden). Each row shows the order number, customer, event date, guest count, total, and payment status. Tap through to the normal order detail page for the full breakdown. A quick toggle list of every product, grouped by category, with a switch to add or remove it from your catering menu. Only items you turn on here are offered to customers placing a catering order — turning an item on doesn’t change anything about how it behaves on your regular menu.

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Pay Now vs. Pay Later — this changes what you need to do

A customer chooses one of two payment paths when they place a catering order:
  • Pay Now — charged immediately, like any other order. Nothing further to collect.
  • Pay Later (invoiced) — you don’t charge them anything at order time. Instead, Local Pass automatically emails and texts them a Stripe invoice, due within 48 hours, with a “Pay invoice” button and a PDF. The confirmation email tells them plainly: “Please pay your invoice within 48 hours to hold your date.”
If a Pay Later invoice goes unpaid past its due date, the order is automatically cancelled and your reserved event date is released. This isn’t a reminder nudge — it’s a real cancellation, the same as if you’d cancelled it yourself. If a customer says they still want the date, they’ll need to place a new order.

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Payment status, explained

The status shown on each order is more specific than most other order types:

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Resending an invoice

You can resend a Pay Later invoice from the order detail page. It reuses the exact same invoice — same amount, same items, same customer — it just re-sends the payment email.
Resending only works while the order is in Invoice sent, Payment failed, or Action required status. You can’t resend a Paid, Voided, or Overdue invoice — an overdue one is already cancelled, and resending it would wrongly suggest the booking is still live.

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Group discounts

From the Menu tab, you can turn on a group discount for larger catering orders — off by default. Set a minimum guest count and a percentage off (e.g. “5+ guests, 10% off”), and customers who meet that minimum see the discount applied automatically. It shows as its own line — “Group discount (N+ guests)” — on both the customer’s invoice and your own order summary.

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What you’re paid

Catering carries its own commission rate — a flat 5%, lower than the standard rate other order types use — deducted from the order subtotal (after any group discount) before GST/PST on that commission. Your payout amount is included in the notification email and SMS you get for every new catering order, and the funds transfer automatically once the customer’s payment clears.

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Notifications

Every new catering order emails and texts you the full details — customer contact info, event date, guest count, dietary notes and allergies, itemized order, and your payout amount — with a link straight to the order in your dashboard. The customer gets their own confirmation, with dietary/allergy notes echoed back so both sides have the same record.