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Where to find it: Settings → Support The Support page is your central hub for account management, contract details, help resources, and platform information. Everything related to your account beyond your store profile lives here.
A quick-access panel at the top links you to all the key settings pages:

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Dark Mode / Light Mode

Tap the sun icon (☀) to switch to Light Mode or the moon icon (☾) to switch to Dark Mode. Your preference is saved immediately.
This is an experimental feature. If you notice any display issues in Dark Mode, use the Report Bug link to let us know.

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Account Information

Displays your current account details:
  • Email — The email address linked to your Local Pass account
  • Phone — Your registered phone number
  • Personal details — Tap to open and edit your personal profile information

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Contract Details

Your contract with Local Pass is summarised here for quick reference:
Contract terms are set during your onboarding. To discuss changes or renewals, contact the Local Pass team directly.

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Help & Support Resources

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App Version

The current version of the app is displayed at the bottom of the support page (e.g., 1.0.15+106). Always include this version number when reporting a bug — it helps the support team identify exactly what build you are running.

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Follow Us

Links to the official Local Pass social accounts are at the bottom of the page. Follow us to stay up to date on new features, seasonal campaigns, and platform news.

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Contacting Support

If you are experiencing an issue that isn’t covered in the documentation:
  • Email: support@imlocal.ca
  • In-app: Settings → Support → Contact Local Team
  • Bug reports: Settings → Support → Report Bug
When reporting a bug, please include:
  1. Your app version (shown on this page)
  2. The device and operating system you are using
  3. A description of what happened and what you expected to happen
  4. Screenshots if possible