> ## Documentation Index
> Fetch the complete documentation index at: https://localtechnologiesinc.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

**Where to find it:** Settings → Support

The Support page is your central hub for account management, contract details, help resources, and platform information. Everything related to your account beyond your store profile lives here.

***

## Store Space (Quick Links)

A quick-access panel at the top links you to all the key settings pages:

| Link              | What it does                                   |
| ----------------- | ---------------------------------------------- |
| Store settings    | Edit store name, description, and contact info |
| Social media      | Connect Facebook, Instagram, and more          |
| Certifications    | Upload food-safe and other certificates        |
| Awards            | Add business awards and recognition            |
| Appearance        | Upload logo and cover photo                    |
| Address           | Update your business address                   |
| Store growth      | Manage keywords and checkout offers            |
| Dark / Light Mode | Switch the app colour theme (see below)        |

***

## Dark Mode / Light Mode

Tap the **sun icon (☀)** to switch to Light Mode or the **moon icon (☾)** to switch to Dark Mode. Your preference is saved immediately.

<Note>
  This is an experimental feature. If you notice any display issues in Dark Mode, use the **Report Bug** link to let us know.
</Note>

***

## Account Information

Displays your current account details:

* **Email** — The email address linked to your Local Pass account
* **Phone** — Your registered phone number
* **Personal details** — Tap to open and edit your personal profile information

***

## Contract Details

Your contract with Local Pass is summarised here for quick reference:

| Field                  | Description                                                                                  |
| ---------------------- | -------------------------------------------------------------------------------------------- |
| **Ends on**            | The date your current contract expires                                                       |
| **Delivery fee %**     | The platform commission rate on orders fulfilled by Local Pass drivers                       |
| **Pickup fee %**       | The platform commission rate on pickup orders                                                |
| **Own delivery fee %** | Your commission rate if you use your own drivers (shown as "Not offering" if not applicable) |

<Note>
  Contract terms are set during your onboarding. To discuss changes or renewals, contact the Local Pass team directly.
</Note>

***

## Help & Support Resources

| Resource               | What it's for                                            |
| ---------------------- | -------------------------------------------------------- |
| **Report bug**         | Opens a pre-filled email to report a technical issue     |
| **Documentation**      | Written guides and reference docs for your business type |
| **Tutorials**          | Step-by-step tutorials for using the platform            |
| **Terms of service**   | Full legal terms of using Local Pass                     |
| **Privacy policy**     | How your data is collected and used                      |
| **Contact Local Team** | Reach the Local Pass team directly                       |
| **Provide feedback**   | Send suggestions or comments about the app               |

***

## App Version

The current version of the app is displayed at the bottom of the support page (e.g., `1.0.15+106`).

Always include this version number when reporting a bug — it helps the support team identify exactly what build you are running.

***

## Follow Us

Links to the official Local Pass social accounts are at the bottom of the page. Follow us to stay up to date on new features, seasonal campaigns, and platform news.

* [Facebook](https://www.facebook.com/localpass.ca/)
* [Instagram](https://www.instagram.com/localpass.ca/)

***

## Contacting Support

If you are experiencing an issue that isn't covered in the documentation:

* **Email:** [support@imlocal.ca](mailto:support@imlocal.ca)
* **In-app:** Settings → Support → Contact Local Team
* **Bug reports:** Settings → Support → Report Bug

When reporting a bug, please include:

1. Your app version (shown on this page)
2. The device and operating system you are using
3. A description of what happened and what you expected to happen
4. Screenshots if possible