> ## Documentation Index
> Fetch the complete documentation index at: https://localtechnologiesinc.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Account

**Where to find it:** Settings → Support → Danger Zone → Delete Account

<Warning>
  Deleting your account is **permanent and irreversible**. All your store data, order history, product listings, certifications, and profile information will be removed. This action cannot be undone.
</Warning>

## Before you delete

If you're having a problem with your account, please [contact our support team](https://localpass.ca/contact-2/) before proceeding. Many issues — including billing questions, contract concerns, and technical problems — can be resolved without losing your account and all your data.

## How to delete your account

1. Go to **Settings → Support**
2. Scroll down to the **Danger Zone** section (highlighted in red)
3. Tap **Delete Account**
4. A confirmation panel will appear with a warning about what will be lost
5. Read the warning carefully
6. Type `DELETE MY ACCOUNT` exactly as shown, in all capital letters, in the text field
7. The red **DELETE** button will become active once the text matches exactly
8. Tap **DELETE** to permanently remove your account

## What happens after deletion

* Your store profile will be removed from Local Pass immediately
* Your product listings will no longer be visible to customers
* Your order history will be deleted
* Any active delivery requests may be affected — contact support if you have pending orders
* Your login credentials will be deactivated

## Changed your mind?

Tap **CANCEL** at the bottom of the confirmation panel to close it without taking any action. Your account will remain completely unchanged.

***

## Need help instead?

| Issue                            | Where to go                                           |
| -------------------------------- | ----------------------------------------------------- |
| Billing or contract questions    | [Contact Local Team](https://localpass.ca/contact-2/) |
| Technical problems               | Settings → Support → Report Bug                       |
| Taking a break from the platform | Contact support to discuss pausing your account       |
| Unhappy with the service         | Settings → Support → Provide Feedback                 |